Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen in an instant and without warning. So, it's critical to be able to adapt and rise to the challenge.
Throughout this book you'll see stories from organizations who tackled complex challenges with workflows. While the problems are different, they all pushed forward and took the lead on their own digital transformation and, with the help of ServiceNow, unlocked impressive results.
Discover how these organizations are driving customer loyalty with connected digital workflows. These quick-read summaries of their Knowledge 2020 breakout presentations offer insights into innovative approaches for unified customer engagement, field service, and service operations.
Read More
By submitting this form you agree to ServiceNow contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. ServiceNow web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: Change Management, Leadership, Shared Services
More resources from ServiceNow
Restarting the UK - KPMG's methods and digita...
For many, returning to the workplace is now a consideration. Some workers may be eager to return and reconnect with teams and friends. Other worker...
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform.
Using the Now Platform for low-code application development. Create ne...
The Three Customer Service Megatrends In 2021...
The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer experiences and to eliminate repetitive ...
