Shared Services

How to Integrate DocuSign
A smooth integration is key to the success of any digital transformation project. Many organisations...

The Potential of Payroll: Global Payroll Survey 2022
This global payroll survey shows how an often-overlooked function, payroll, has the potential to be the...

Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...

HR Must Deliver on Transformation
The workforce and HR play a major role in a company's digital transformation. Learn about new trends...

The future of digital employee experience
ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...

The New Future of Work
To address the challenges of 2020 and emerge stronger in this New Future of Work organisations need to...

ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...

The Future of Mail: Top 5 Predictions from Industry Experts
In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

4 Reasons Why Employee Recognition Is Vital for Retention
To understand the state of human connection at work, Workhuman® iQ surveyed 2,268 full-time workers...

E-signatures for Global Businesses
This eBook covers the benefits and challenges of electronic and digital signatures, compliance considerations,...

Today's Process Automation is Built on Low Code and Integration
Innovation and digital transformation are a matter of growth and survival for today's businesses. Companies...
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