Shared Services
Today's Process Automation is Built on Low Code and Integration
Innovation and digital transformation are a matter of growth and survival for today's businesses. Companies...
Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...
The Future of Mail: Top 5 Predictions from Industry Experts
In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
Digital Document Processes In 2020: A Spotlight On E-Signature
The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...
IDC Tech Spotlight: Employee Experience
Build agility with a mature employee experience program. When, where, and how we work has changed-and...
AI in Manufacturing and How it Improves Workforce Technology
Key issues such as Brexit, skills shortages and consistently sluggish productivity are squeezing profitability...
IDC: Electronic Signatures Accelerate Business
IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...
Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...
E-signatures for Global Businesses
This eBook covers the benefits and challenges of electronic and digital signatures, compliance considerations,...
ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...
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