Employee experiences are made up of moments that matter from the first interaction as candidates until...

The Workforce View in Europe in 2019 explores employees' attitudes towards the current world of work...

Onboarding is the term used by HR professionals to describe the process of helping a new starter integrate...

First came the bots-software robots created using Robotic Process Automation (RPA) tools to execute defined...

A smooth integration is key to the success of any digital transformation project. Many organisations...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Agencies need to be able to make informed decisions to optimize their workforce. In this whitepaper,...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Leeds-based Pharmacy2U Ltd was the first dedicated internet and mail order pharmacy in the country, and...

In this report the four pillars that are discussed that support Blue Shield's people strategy: ...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Looking out for employee engagement and well-being during times of rapid change and uncertainty is incredibly...

As organisation leaders around the world come to grips with the COVID-19 pandemic, the heightened adversity...

Social recruiting isn't something that's going to go away. With the increasing reliance on a millennial...