This guide offers organizational leaders a deeper understanding of why implementing more personalized...

We know medium enterprises have limited resources. That's why we've put together a plan to help guide...

Read this commissioned study conducted by Forrester Consulting to learn how customers improved employee...

ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...

In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...

Onboarding is the term used by HR professionals to describe the process of helping a new starter integrate...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

In cybersecurity, a critical event is a major incident that's disruptive enough to pose a meaningful...

According to a recent TripActions survey, 90% of business travellers said they see travelling for work...

The pandemic has reframed us as humans first, employees second. Employees now want to work for an organization...

Workforce analytics is a game-changer for HR, yet only 7% of companies consider themselves advanced in...

The coronavirus pandemic has forced every large company to move knowledge work from their offices to...

Aiming to convert your organization into a truly digital business? Automation is the foundation of all...

Today's organisations can't wait any longer to make the digital transformation. It's no longer simply...