The business travel industry appears poised for continuing growth and expansion worldwide, influenced...

Today, employees spend around 10–20% of their time on mundane, repetitive tasks that can be easily...

Data privacy is a complex area of legislation. A simple overview of the European Union's recent GDPR...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

First came the bots-software robots created using Robotic Process Automation (RPA) tools to execute defined...

Employee experiences are made up of moments that matter from the first interaction as candidates until...

Why many new jobs will be created, some old jobs will become irrelevant-but every job will change at...

Thinking about how to approach talent retention and key your best performers? Download this guide to...

The UK has a well-recognised productivity problem. Many of the causes of low labour productivity are...

Onboarding is the term used by HR professionals to describe the process of helping a new starter integrate...

Today's workers expect an employee experience rivalling the digital interactions that are commonplace...

The pace of change is accelerating: digital disruption, changing consumer habits, automation and the...

The annual performance review is in need of a technology-based update. In this global research study,...

Drawn from over 190 million employee survey responses, this report offers human resources professionals...