Latest resources from ServiceNow
ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming from a back office, low-cost service to an ...
Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen in an ...
Experience Management platform for IT enablin...
Knowing what experiences your employees are having, is critical. By continuously measuring your end-users Experiences and combining this with opera...